The Journal
    Category

    Research and Data

    Every story filed under Research and Data in The REPLAO Journal — playbooks, benchmarks and field notes for operators.

    Articles

    Research and Data

    AI Employee ROI: What the Numbers Actually Say for Small Businesses

    Skip the marketing claims — here is the honest, granular ROI analysis of an AI Employee for small businesses, broken down by industry, cost components, and realistic timelines to profitability.

    Mar 31, 2026 • 4 views
    Research and Data

    AI Customer Service Statistics Every Small Business Owner Must Know in 2026

    The data on AI customer service is now compelling and unambiguous. These 25 statistics make the business case for AI-powered communication clearer than any sales pitch ever could.

    Mar 30, 2026 • 1 views